Conversational: NCSoft Imagines new methods for fluidifying male exchanges / machines

If we know obviously NCSOFT for its mmorpg, we know that the South Korean giant also has several research departments working in particular on artificial intelligences applied to different fields - the creation and animation of its worlds virtual, instantaneous translation techniques or conversational AI. It is known, conversational AIs must allow fluid communication between machines and humans, that is to say, to make it possible to exchange in a natural way with a machine and all the "interlocutors" are understood, if any in several languages.

The "Automatic Natural Language Processing" (TALL) has been studying for a long time, but NCSOFT intends to evolve the devices. Traditionally, TALL methods involve a double dimension: allowing the machine to express themselves but also to conduct a form of consistent reasoning to lead the discussion. Current technologies in this area (Hyperscale) are based on Machine Learning: The IA gradually learns from its exchanges to improve. The process is nevertheless slow to put in place (it takes time to "educate" the machine), expensive and very consumer in resources at a time when energy sobriety becomes a weight issue for the new technology industry. The device further faces the current technological limits: the systems are not always able to manage the overflow of information to be treated and end up with "aggregate" in too dense exchanges.

In a place, NCSOFT indicates that its laboratories explore other methods (in cooperation with Lim Huiok, a professor in computer science and engineering at the University of Korea, in charge of the research center on The Taln): The Southern Korean giant devices rely on a "Focus dataset" baptized system (for For Customized Conversation DataSet) that displays the ambition to ensure that machines can hold a "sophisticated discussion" in s Adapting to the personality of the interlocutor and relying on external knowledge. In concretely, instead of trying to analyze the words of each interlocutor individually (such as the current taln systems), NCSOFTs are based on "Persona", personality profiles likely to orient conversations and more Aided to apprehend by the machine only thousands of individuals. At the same time, NCSOFT AIs will also draw their knowledge in real time in Wikipedia to feed their conversation and again, depending on the Korean developer, the process is more efficient technically, more resource-efficient, while allowing to conduct natural conversations. NCSOFT IA thus would address 8000 general discussion topics and would recognize 15,000 dialogue models.

While waiting to judge the depth of trade with a machine, NCSOFT will share the fruit of its research next October in the framework of Coling 2022, a World Conference on IT Linguistics. By then, it is imagined that, the MMORPG players could be brought to exchange voice and naturally discuss with the NPCs of a game universe - what to finish with the quests of killing ten mutant rats or Charge a delivery to the neighboring village?